Eco Options operates the site www.ecooptions.com.au to provide services including: 

  • Registration and User Accounts:
  1. Collection and storage of user information during the registration process.
  2. User account management, including profile information, preferences, and communication settings.
  • Business Listings:
  1. Information collected from businesses when they create listings, including business names, descriptions, contact details, and sustainability certifications if applicable.
  • Subdomains and Bespoke Marketplaces:
  1. Data collected when businesses create subdomains or bespoke marketplaces, including customization preferences and content uploaded. 
  • Transaction Information:
  1. Details related to transactions on the platform, such as payment information, order history, and shipping/delivery information.
  • User Communication:
  1. Records of communications between users, including messages sent through the platform's messaging system.

Analytics and Tracking: 

  1. Use of analytics tools to collect data about user interactions with the website or app, including page views, clicks, and user behaviour. 
  • Cookies and Tracking Technologies:
  1. Information about the use of cookies, web beacons, and similar technologies for tracking user activity and improving the user experience.
  • Personalization and Recommendations: 
  1. How user data is used to personalize the user experience, including product recommendations and content suggestions. 
  • Marketing and Promotions:
  1. Data collection for marketing purposes, such as email marketing, targeted advertising, and promotions.
  • Third-Party Integrations:
  1. Information shared with third-party services or integrations used on the platform, such as payment processors or analytics providers.
  • Legal Compliance:
  1. Information about how the business complies with relevant privacy laws, including data protection regulations and data breach reporting.
  • Data Security: 
  1. Details about the security measures in place to protect user data from unauthorized access or data breaches.
  • Data Retention:
  1. Policies regarding the retention and deletion of user data, including the criteria for retaining data and user rights to data removal.
  • User Rights:
  1. Explanation of user rights regarding their personal information, including the right to access, correct, delete, or restrict their data. 
  • Children's Privacy:
  1. Information about whether the platform is intended for use by children and how the business handles data related to minors.
  • Changes to the Privacy Policy:
  1. Procedures for notifying users about changes to the privacy policy and obtaining their consent when necessary.
  • Contact Information: 
  1. Contact details for users to reach out with privacy-related concerns or requests.

Eco Options is committed to protecting users' privacy and addressing potential privacy concerns. The following information has been posted to help you, the consumer, understand what private information we collect and how your information is used.  

Types of private information collected

To best serve your needs, we collect the following types of information when you visit www.ecooptions.com.au.  

  • Personal information  

We collect the following personal information from our users:  

  • Name 
  • Mailing address 
  • Phone number 
  • Email address 
  • Gender
  • Date Of Birth
  • Age 
  • Payment/Billing Information 
  • Billing address

You can always choose to provide less information. However, omitting some of this personal information may limit your ability to access all of the benefits of our website and services. For example, we will not be able to process transactions without payment information and a billing address, or ship goods without your name and mailing address.  

Automatically collected information  

We automatically collect data on how our users visit www.ecooptions.com.au, such as your IP address, location, browser, browser language, operating system, device identifiers, and cookies.  

Our website currently uses cookies to enhance its functionality. You may disable cookies in your web browser, but this may limit your ability to access www.ecooptions.com.au 

  • Social media information  

If you've linked your Eco Options account with a social media account, we also collect information social media networks give us. Depending on the social media network, this can include your username, name, email address, friends list, and more. In addition, we collect demographic data when users interact with Eco Options social media accounts.  

  • Policy on collecting sensitive personal information  

Eco Options does not gather any of your sensitive personal information, such as your social security number, driver's license number, race, ethnicity, religion, health metrics, political associations, or details on your criminal background.  

  • How the information collected is used  

We only use your personal information to help you utilize everything Eco Options have to offer. This includes:  

  • Creating and maintaining an account with us 
  • Completing your transactions 
  • Shipping your purchases 
  • Fulfilling customer service requests 
  • Communicating our sales and promotions 
  • Contacting you regarding updates to our company policies 
  • Making all of Eco Options's services available to you in a convenient manner 
  • Providing advertisements that are relevant to you as you visit www.ecooptions.com.au
  • Evaluating analytics to see how our customers engage with www.ecooptions.com.au

Length of time personal information is stored  

We may store your personal information for an extended period of time, depending on how we need to use the information. For example, we'll keep your email address and name on file as long as you have an account with us. In addition, we may need to keep your billing information on file for an extended period of time to maintain our internal transaction records.  

  • Who the information is shared with  

We may share your information with third parties, but only those affiliates that Eco Options have fully vetted and created a partnership with. For more information about our affiliates, please visit this link. (IN HERE WE CAN PUT IN A LINK TO A LIST OF LINKS FOR ANY AFFILIATES) 

The only reason we will ever share your information with affiliates is for the following purposes:  

  • Processing transactions 
  • Fulfilling and delivering orders 
  • Measuring marketing and advertising performance 
  • Providing excellent customer service 
  • Issuing email and text message communications 

Information Security  

We do our best to keep your private information secure and safe. Most of your personal information is encrypted and is therefore protected from being accessed by outside users. However, data leaks and malicious attacks do happen. Please understand that while we do our best to protect your data, providing your personal information is at your own risk.   

Ability to decline to provide personal information  

You can, of course, decline to disclosure your personal information to us. However, the failure to provide us with pertinent information may limit your ability to fully benefit from Eco options and all of its offerings. Remember, we only ask for personal information that can help us fully provide our services to our customers.  

Additional questions  

If you have any questions regarding this privacy policy, feel free to contact us at info@ecooptions.com.au. An Eco Options representative will respond to your privacy policy questions as soon as possible.  

  • Policy update 

This privacy policy was last updated on 14.09.2023. If we adjust the privacy policy, we will email all account holders of this change and post the most recent update date here. Once posted, the new privacy policy shall be effective immediately.  

Eco options.