We are currently shipping within Australia only from Perth, Western Australia by Aus Post Standard or Express with tracking number - Order processing time is 1-3 businesses days - Estimate delivery time of Aus Post; Standard delivery 7-14 businesses days and Express delivery 3-5 businesses days. ☆Please note that delivery time is outside of our control, and we are not responsible for any delays. Your order will come with a tracking number. ☆ Incorrect and invalid/undeliverable Address- please make sure to double-check your shipping address before placing an order, as we're not responsible, refund and replacement for products sent to the wrong address. Invalid Address/ undeliverable- We won’t refund for the invalid /undeliverable address that customers provided us and the products were send back to us. We will reach out to the customer once we receive the products from the courier, arrange another shipping to correct address. Customers are responsible to pay the shipping fee for another shipping service to the correct address. We offer free shipping on all orders over $250.

Unfortunately, We do not accept Cancellation, Return and Refund in change of mind, unless there has been an error in my behalf or damaged in transit. Please make sure you read each product's descriptions carefully before placing the order such as size, colour, ingredients and each product disclaimer etc. In some case that you need to Return the order, to be eligible , your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at soulnourishmentncreations@gmail.com If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at soulnourishmentncreations@gmail.com